# Late payments and what pauses

> What happens to your site, step by step, when an invoice is overdue, and how to lift it at once.

Canonical page: https://buildpropfirm.com/help/late-payments  
Topic: Payments & billing  
Last updated: 2026-11-08

## 1. Reminders first

We send a reminder 3 days before an invoice is due ("…is due soon"), and again before each step below ("…is overdue"), by e-mail and in **Notifications**.

## 2. The steps after the due date

By default, counted from the due date:

- **after 7 days — Sales closed:** your site takes no new orders. Your traders and their accounts are not affected.
- **after 14 days — No new accounts:** your site opens no new trading accounts. Running accounts are watched as always.
- **after 30 days — Suspended:** your storefront is closed. Your traders can still sign in, running accounts stay monitored, and you can still export your data.

## 3. Pay to lift it at once

Paying the overdue invoice lifts the restriction straight away — sales reopen and your site returns to **Active**. Pay with **Pay** next to the invoice on your site's page.

## 4. What never pauses your site

A **Languages** invoice never moves your site down a step, even when unpaid.

> Payment stuck or not confirmed? Open a ticket with the invoice number and TxID before the next step — see [Payment problems](https://buildpropfirm.com/help/payment-problems).

## Related guides

- [Monthly billing and active trading accounts](https://buildpropfirm.com/help/monthly-billing): What each monthly invoice bills, what counts as an active trading account, and how to see the next invoice in advance.
- [Pay with cryptocurrency](https://buildpropfirm.com/help/pay-with-crypto): Step by step: choose a coin and network, send the exact amount before the timer ends, and wait for the blockchain confirmation.
- [Payment problems: wrong amount, wrong network, not confirmed](https://buildpropfirm.com/help/payment-problems): What to do when a crypto payment was too small, too large, split, sent on another network or isn't confirmed.